Shipping Policy

Shipping Rates (Domestic Only)

Up to $75 (before any applicable taxes) - $6.99*

$75 or over (before any applicable taxes) - FREE*

*oversized or heavy items may incur additional charges

Shipping rates listed are for standard priority shipping in the 48 contiguous US states.  Rates may be higher for AK and HI.

Please contact us if you would like a quote for expedited shipping or shipping to Alaska or Hawaii.  Customer will be responsible for paying any difference between the cost of expedited shipping and standard shipping if shipping would have been free.

 

Tax of 6.875% is required to be added to any order shipped to a Minnesota address.

 

Return Policy

We strive to have happy customers!  If for any reason you are not satisfied with your purchase from The Calico Cat Quilt Shop, please contact us and we will work with you to find a solution.  Please contact us by emailing us at contact@thecalicocatquiltshop.com, by using the Contact page on this website, or by phone at 507-562-2554 during our regular business hours (10:00 AM - 6:00 PM CT on weekdays and 10:00 AM - 4:00 PM CT on Saturdays).

Returns are accepted on merchandise in original, unused condition in their original packaging within 30 days of purchase with original receipt and will generally be issued store credit.  The following items are not returnable unless found to be defective:  cut fabric (unwashed), patterns, books, magazines, gift certificates, downloaded products, and sale items.  This list may be modified at any time, please contact us for updates that may not appear here.

Any merchandise with a known defect or damage will have a defect/damage disclosure and will not be returnable or refundable.  Damage to original packaging or wrapping in shipment does not constitute damaged merchandise for the purpose of returns.  Damaged or defective merchandise may be exchanged for like product, if available, or similar product, if like product is not available.  If neither like product or similar product are available, store credit will be issued in all cases.  Before sending us any return of merchandise, damaged/defective or otherwise, please contact us by emailing us at contact@thecalicocatquiltshop.com, by using the Contact page on this website, or by phone at 507-562-2554 during our regular business hours (10:00 AM - 6:00 PM CT on weekdays and 10:00 AM - 4:00 PM CT on Saturdays) for return authorization.  You will be responsible for return shipping and ensuring that we receive your return (tracking and/or insurance).  Return shipping is non-refundable but may be added to your refund or store credit if one is received.  All decisions pertaining to returns and exchanges are at management's discretion and are final.